Extra services

We are able to offer support packages, as well as other add-on products and services, including extra user accounts, at the prices detailed below.

Extra support

All of Facilitate’s products come with a series of instructional hints and tips sheets, as well as video demonstrations for some of the products. Customers also receive an hour of initial online/phone training. Additional training can be arranged, charged at the following prices, all are subject to VAT:

  • £75 per hour
  • £210 for half a day (3 hours)
  • £400 for a full day (6 hours)

We offer phone and online training (using screen share facilities of Skype, Zoom or Join me) or you can visit our offices in Norfolk for 1-2-1 training.

Extra users

Extra users can be setup in the CRM or TM systems for an additional cost of £10 per user per month.

SMS credits

SMS Credits can be purchased for £100 per 1,000.

Payment gateway

WorldPay online payment gateway can be integrated in to the CRM/Web builder Suite for an additional £20 per month plus their usual transaction fees.

Bespoke development

Bespoke items can be developed/accommodated and are quoted on a per item basis.